When you love what you do, 10 years fly by, according to Mark Herschlag, founder and CEO of Cosmo Insurance Agency. What began as a business in his basement in Lakewood, New Jersey, has since grown into a larger entity with multiple offices including one in Hackensack.
Herschlag started his business with a primary focus on selling healthcare insurance. Believing that most businesses overpay on premiums, Herschlag was determined to offer clients the same benefits at a lower cost. “Saving money without overpaying, that was my goal,” said Herschlag. Fast forward 10 years and today Cosmo is a leading insurance agency offering personalized solutions for individuals and businesses looking to obtain health, life, dental, long-term care or disability insurance.
Customer service has always been a priority at Cosmo where they aim to make the process as streamlined and stress free as possible. Clients are encouraged to call with all concerns big or small. “We have the resources to solve any issues that arise and we want clients to reach out,” explains Herschlag. He discourages calling insurance companies directly, which he says often results in long waits and unsuccessful outcomes.
In this industry, laws and regulations are constantly changing, which is why Herschlag says it is imperative to stay up to date. When there is something new to offer that will save money yet deliver excellent services, Cosmo is on it.
When asked what distinguishes Cosmo from its competitors, Herschlag definitively points to the premier level of service provided. “Our service is our niche.” They do their research and they take care of their clients. Like their new slogan suggests, “Cosmo offers a universe of solutions for you.”
As he reflects on this 10-year milestone, Herschlag wants to thank his clients, carriers and employees for their dedication to Cosmo. Looking ahead, he hopes to expand the business and continue to offer top service at the best price. For more information or for a free, no-obligation quote, please call 201-817-1388 or email [email protected]
By Andrea Nissel