Anyone who’s ever needed the services of an insurance agent knows how important it is that you work with someone who cares about his or her customers. You also want someone experienced and knowledgeable who can help find you the best plan available and, should you ever need assistance, will be there to help you navigate the system.
Sterling Insurance Concepts not only meets these criteria but offers more services as well. According to Abe Weiss, founder and CEO, “Our mission is to improve the health and well-being of the people we serve, while providing custom insurance solutions.” Sterling provides a full scope of benefit solutions that fit the needs of any company. They design unique benefit plans that best suit the specific goals and budget of each business.
Sterling offers both group and individual insurance plans. Companies range in size from two people to thousands, and the types of companies vary, including manufacturing, healthcare, nursing homes, drug rehab, schools, trucking and more. Employee services include Group Medical, Group Dental and Vision, Long Term Disability, Short Term Disability, Group Life, AD&d, Voluntary Life, LTD and STD and Worksite Benefits, Retirement Plans and Voluntary Benefits. Individual services include Individual Health Insurance Plans, Individual Dental Insurance Plans, Individual Life Insurance Plans and Medicare Supplements.
Weiss talked about the Sterling culture: “We are fortunate to have a great team with close to 30 years of experience servicing hundreds of companies and individuals. Our goal is for each team member to feel valued, and for each client to feel confident that they are getting the best deal and best service at all times.” Weiss is licensed in over 15 states including New York, New Jersey, Connecticut and Pennsylvania.
What sets Sterling apart from other insurance companies is the people. “We all get the same rate,” Weiss said. “The differentiator is the customer service we provide. We provide personal attention and offer sterling service. Anyone on my staff will tackle any problem and stay with it until it gets resolved. Our team fights for our customers. Recently we had a gentleman who had been to a major hospital. Though he had been told both the hospital and doctor were in-network, afterward he received a bill for the doctor who was not in-network. Once he let us know what was happening we called the hospital and the insurance company and worked with them until a revised bill was issued, showing that the doctor was in-network after all. We saved our customer $40,000!”
The Sterling website features a knowledge center that is updated once a month with articles and videos that are of interest to both individuals and companies. Some of the articles can even help small companies without a developed HR department stay in compliance.